Privacy Policy

Welcome to bellaornam.com (“Website”), owned and operated by Bella Ornam (“Company”, “we”, “our”, “us”).

We value your trust and respect your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our Website, make a purchase, or interact with us.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

When you place an order, register an account, or contact us, we may collect the following:

Full Name
Email Address
Mobile Number
Shipping & Billing Address
Payment Details (processed securely through payment gateway; we do not store card information)
Account Login Credentials (if you create an account)

b) Non-Personal Information

We may automatically collect:

Browser type and version
Device information
IP address
Pages visited and time spent on the site
Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use your information for the following purposes:

To process, confirm, and deliver your orders
To provide customer support and respond to inquiries
To send order updates, promotional messages, and notifications (if opted in)
To personalize your shopping experience
To improve our website functionality, content, and services
To comply with legal obligations and resolve disputes

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third parties who assist with payment processing, shipping, email communication, and marketing.
Legal Authorities: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third parties are obligated to handle your data securely and use it only for the purpose for which it was shared.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. You use our services at your own risk.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access the personal data we hold about you
Request correction or updates of inaccurate information
Withdraw consent for marketing communications
Request deletion of your account and associated data (subject to legal retention obligations)

To exercise these rights, please email us at rajesh.khatri33@gmail.com.

6. Data Retention

We retain your personal data for as long as necessary to provide services, fulfill orders, comply with legal obligations, or resolve disputes. After this period, data is securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

Enhance site navigation and performance
Remember your preferences and login details
Analyze site traffic and user behavior

You can manage or disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

8. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies separately.

9. Children's Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe your child has provided us with personal data, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of the Website after such changes constitutes acceptance of the new Privacy Policy.